FixWise AI / Support

Send the right request to the right place.

Contact FixWise for general product feedback, accessibility barriers, privacy requests, safety concerns and account-related support direction.

Product and technical feedback

For a product issue, include the page, what you expected, what happened, device and browser details, and any non-sensitive error message. Do not include passwords, one-time codes, or full payment details.

Privacy and data requests

For access, correction, export, restriction, or deletion requests, identify the account or data involved and the action you are requesting. We may need to verify account control through a secure process.

Accessibility barriers

Tell us the page, device, browser, assistive technology if relevant, and the task you were trying to complete so that the issue can be reproduced and prioritized.

Safety concerns

FixWise AI is not emergency service. For an immediate hazard, contact the appropriate emergency or qualified local service. Product safety feedback can be sent after the immediate risk is addressed.